FAQ - MOTA Los Angeles

FAQ

Frequently Asked Questions.

We understand you may have questions about our dispensary, cannabis products, and deals – so we created a page for you to find this general information quickly.

Can I call for support?

Give us a ring at (323) 522-3024 for immediate assistance.

How old do I have to be to order delivery?

Recreational customers are able to order cannabis delivery with a valid government ID proving you are over the age of 21.

Medical customers are able to order cannabis delivery with a valid government ID proving you are over the age of 18 AND a valid medical marijuana card issued in the state of California.

What forms of ID are accepted?

Your state driver’s license, state identification card, or passport can work as a valid form of identification. Your ID must be valid and have a future expiration date in order to be accepted.

What is your delivery range?

MOTA is ever expanding our delivery service! General rule of thumb is $80 minimum order and a delivery range of 4 miles from our location. Special arrangements can always be made. We require a valid Drivers License to be sent , by text, to our delivery line in advance of delivery for safety reasons.

What types of payment do you accept?

We currently accept cash only.

Do I have to create an account to order delivery?

Yes, Fill up your shopping cart and you’ll be prompted to create an account during checkout. When you come back to order cannabis delivery again, just login and all your account details will be saved. 

May I tip the driver?

Tips are appreciated, and every little bit can help our driver’s out during these strenuous times! Our team works hard to provide you with Five Star service and we are grateful for any gratuity that you contribute.

My Vape Cart Doesn’t Look Full

MOTA vape carts are filled by weight, not volume, to ensure exacting quality control and dosing. The internal components of the cart will absorb juice so the cart is ready to hit after the battery is energized. It is NOT uncommon for the cart not to look 100% filled at time of purchase.

When is the BEST Time to Plant Outdoors?

It is a generally best to have your plants in the ground by May 10th in order to maximize the natural growth cycle for your cannabis. But planting them a little later will still yield terrific results!

I have never purchased cannabis before

We promise you a painless and anxiety free experience! Let one of our very knowledgeable budtenders walk you through the multitude of options and their effects. We love your questions and will happily answer them ALL in order to get you the right solution to your needs.

What if I Cant find my ID?

As a highly regulated industry, we are required to confirm your legal age and eligibility to enter our retail area or order online. We areState Law REQUIRES us to physically confirm these requirements prior to purchase.